Annual Service Packages

Cost-effective service bundles that ensure your MTI
Instruments products are performing at their peak

Up to 15% of annual savings

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Optimize Life Span

Maximizing the useful life of your MTI product requires regular service checks.

  • Perform regular calibrations
  • Identify wear and tear issues earlier
  • Optimize for peak performance

Reduce Down Time

Streamline the service process to reduce downtime.

  • Avoid lengthy PO processes
  • Shorten time with priority support
  • Past service requests already on file

Maximize ROI

Save as much as 15% over out-of-warranty repair and next generation product costs.

  • Ad-hoc service costs are more costly
  • Quicker turnaround reduces downtime expense
  • Discounts offered on next gen products

Choose a Plan
Right For You

Limited Time Offer

Purchase your plan by January 1st and lock in reduced rate pricing as long as you own the unit under continuous plan coverage. Have a different product? Submit a request here.

1510A Signal Generator Plans
PBS Product Family Plans

1510A Service Packages

Service ContractSilverGoldPlatinumBenefits
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TrainingVideo Tutorials1X12Hrs / Yr.1X1 4Hrs / Yr.Ensure your staff is knowledgeable and can successfully operate MTI's sensors, monitoring and test equipment.
Software & Firmware UpdatesIncludedIncludedIncludedReceive notifications about our updates and upgrades so your equipment will have the most up to date firmware and software.
Support (First Reply)Best EffortOne Business DayOne Business DayProfessional help is a phone call away. With Priority Support, we elevate your incidents and give it priority.
Annual Calibration and Factory CheckoutAvailableIncludedIncludedWe certify your equipment and ensure it is operating reliably.
Next Gen Equipment Savings0%5%10%MTI is actively working on next generation 1510A and is offering our loyal customers incentives to upgrade to our newest equipment when they become available.
Out-of-service parts
and repair		0%10%15%MTI offers our loyal customers number of incentives including on services outside of the plan.
Expedited RepairFist Come Frist ServeElevated PriorityElevated PriorityMinimize down time due to repair by getting at the head of the queue.
Contract PeriodN/AAnnualAnnualContinuous coverage means timely support when you most need it.
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PBS Service Packages

Service ContractSilver (incl)GoldPlatinumBenefits
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TrainingVideo Tutorials1 Day on Site
Up to 4 students		2 Days On Site
Up to 10 students		Ensure your staff is knowledgeable and certified to successfully operate the PBS.
Support (First Reply)Best EffortOne Business DayOne Business DayProfessional help is a phone call away. With Priority Support, we elevate your incidents and give it priority.
Annual CalibrationAvailableIncludedIncludedWe certify your equipment and ensure it is operating reliably.
Next Gen Equipment Savings0%5%10%MTI offers our loyal customers incentives to upgrade to our newest equipment.
Out-of-service parts
and repair		0%10%15%MTI offers our loyal customers a number of incentives including services outside of the plan.
Loaner unitOptionalOptionalIncludedMinimize down time even in cases where the device is damaged or in need of service. MTI will send you a Loaner unit until the original unit is repaired.
Contract PeriodN/AAnnualAnnualContinuous coverage means timely support when you most need it.
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